We can only help you if you contact us or somebody contacts on your behalf. Asking us for assistance will cost you nothing apart from a little time and we may be able to help and resolve your crisis.You probably have a number of questions and we have endeavoured to answer some for you below.
Decisions on whether to give grants or loans are made by a quorum of Trustees, advised by the administrator who receives referrals and obtains sufficient details to advise the decision makers.
The Board usually meets quarterly; the Emergency Committee meets four weekly but can also make decisions within 48 hours for critical cases.
Repayment terms, i.e. timescales and the monthly amount, are agreed for each individual recipient depending on their circumstances. Loans are currently interest free. If you are given a grant this means that you will not be required to repay the money.